Shipping Information

Holiday Ordering Deadlines


Printed Project Ordering Deadlines

Order your printed projects by the following dates
for delivery by December 22, 2018

US / CAN

  • Economy: December 3
  • Ground: December 7
  • 2nd Day: December 12
  • Overnight: December 14

INTERNATIONAL

  • ShopMate: November 30
  • YouShop: November 30
  • International: December 5

Media Conversion Deadlines

Pack your media conversion box and drop it off at a FedEx location by November 16 (CAN) or November 19 (US) and your memories will be converted and uploaded to your FOREVER Account by December 25.

General Shipping Info & Turnaround Time

Our goal is to manufacture and ship every order as quickly as possible while also maintaining our extremely high standard of quality.

  • Print orders typically take 3-5 business days to manufacture before shipping.
  • We ship all orders Monday through Friday (excluding major holidays).
  • Once your order has shipped, your tracking number will be available via your order history.
  • If you have specific shipping requests or further questions, please email support@forever.com, or call our support team at 1-888-FOREVER (1-888-367-3837) from 9am to 7pm Eastern, Monday–Friday.


U.S. Shipping Methods

    • USPS First Class
    • Generally arrives in 2-8 business days.

    • Orders shipped via USPS First Class method generally arrive in 2-8 business days following the standard production process and includes Saturday deliveries. Please note that USPS First Class Mail DOES NOT guarantee 2-day delivery and delivery may take longer depending on weather and how busy the postal service is.
    • Economy
    • Generally arrives in 2-8 business days.

    • Orders shipped via FedEx SmartPost generally arrive within 2-8 business days following the standard production process.
    • * Please note: Economy shipping times may be longer for customers in Alaska and Hawaii.
    • Ground
    • Generally arrives in 2-5 business days.

    • Orders shipped via FedEx Ground generally arrive within 2-5 business days following the standard production process. Please note that ground does not deliver on Saturdays.
    • 2-Day Delivery
    • Generally arrives in 2 business days.

    • Orders shipped via FedEx 2-Day generally arrive in 2 business days following the shipped date. Please note that 2-Day does not deliver on Saturdays.
    • Overnight
    • Generally arrives on the next business day.

    • Orders shipped via FedEx Next Day Air generally arrive the next business day following the shipped date, with arrival time varying based on destination. Please note that Next Day Air does not deliver on Saturdays.
    • PO Boxes
    • Orders being shipped to PO Boxes in the United States are limited to USPS First Class and Economy shipping.
    • APO Addresses
    • When shipping orders to an APO address, orders are not subject to any of these time frames and will take longer to be received.

International Shipping Methods

Please note that international orders are subject to customs and this may extend the time it takes to receive your shipment.

    • Canada Ground
    • Generally arrives in 7 business days.

    • Orders shipped via Purlator generally arrive within 7 business days following the standard production process.
    • Canada Economy
    • Generally arrives in 10 business days.

    • Orders shipped via Canada Post Priority generally arrive within 10 business days following the standard production process.
    • International
    • Generally arrives in 2 weeks.

    • Orders shipped via International generally arrive within 2 weeks following the standard production process.

Please Note

    • We are not responsible for orders delayed by shipping carriers due to adverse weather conditions or mechanical issues.
    • Time frames listed above are estimates and vary depending on specific shipping location.