Tech Tip: HEIC Format Issues and Answers

If you are an iPhone user, you may have noticed that there is a new photo file format in town. It's called .heif, (or .heic, which is the file format used by Apple) and it stands for High Efficiency Image File Format. The developers of this file format claim that twice as much information can be stored in a .heif image as compared to a .jpg image of the same size, and that the quality is better than that of a .jpg. That all sounds great, until you try to upload .heic photos into computers or programs that don't recognize that file format, like pre-Windows 10 and pre-iOS 11 operating systems.