Frequently Asked Questions
You have questions. We have answers!
What is an "Item"?
What if I have extra items that I want to add to my FOREVER Box?
How will I get my digitized items back?
Can I order multiple copies of thumb drives and DVD sets of my digitized memories?
How many DVDs will I receive if I choose to get my videos back on DVD?
How do I know that my precious memories will be safe during shipping?
Where do you ship to?
Do you digitize sound on film?
Will you organize my digitized files in the order I packed them?
Do you restore or enhance my photos as part of the digitization process?
What if one of my items is blank, damaged, or cannot be converted?
Why should I digitize my memories?
What Our Clients Have to Say
LOVED my Box!
It’s been 10 years since I’ve heard my grandma’s voice (and even longer for the others). I’m so grateful for a compan...Read more