Frequently Asked Questions

You have questions. We have answers!

  • What is an "Item"?

  • What if I have extra items that I want to add to my FOREVER Box?

  • How will I get my digitized items back?

  • Can I order multiple copies of thumb drives and DVD sets of my digitized memories?

  • How many DVDs will I receive if I choose to get my videos back on DVD?

  • How do I know that my precious memories will be safe during shipping?

  • Where do you ship to?

  • Do you digitize sound on film?

  • Will you organize my digitized files in the order I packed them?

  • Do you restore or enhance my photos as part of the digitization process?

  • What if one of my items is blank, damaged, or cannot be converted?

  • Why should I digitize my memories?

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What Our Clients Have to Say

Definitely recommend.

I have sent several boxes to FOREVER for digitization in the past few years. Each time I have been very pleased with...

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Denise M.

FOREVER is the best!

I would recommend everything about FOREVER. My most recent project was taking two very thick 12" traditional albums ...

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Leigh D.

LOVED my Box!

It’s been 10 years since I’ve heard my grandma’s voice (and even longer for the others). I’m so grateful for a compan...

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April D.

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