Common Questions

You have questions. We have answers!

  • What is an "Item"?

  • What if I have extra items that I want to add to my FOREVER Box?

  • How will I get my digitized items back?

  • Can I order multiple copies of thumb drives and DVD sets of my digitized memories?

  • How many DVDs will I receive if I choose to get my videos back on DVD?

  • How do I know that my precious memories will be safe during shipping?

  • Where do you ship to?

  • Do you digitize sound on film?

  • Will you organize my digitized files in the order I packed them?

  • Do you restore or enhance my photos as part of the digitization process?

  • What if one of my items is blank, damaged, or cannot be converted?

  • Why should I digitize my memories?

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What Our Clients Have to Say

CW

Connie W.

WI, US

Thank you FOREVER!!

I’ve had 2 boxes done, one with old reels from 1968-1974 of my siblings and family and the other with VHS and 8mm tap...

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LD

Leigh D.

IN, US

FOREVER is the best!

I would recommend everything about FOREVER. My most recent project was taking two very thick 12" traditional albums ...

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Cindy M.

CA, US

Ready for the future!

My family history is coming back to life because of FOREVER and the amazing FOREVER Box! As the family historian, I r...

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